Terms of Service

Welcome to ClubFlex! By accessing, browsing, or using our services on this site, you ("User") agree to be bound by the following Terms and Conditions ("Terms"), which govern your relationship with ClubFlex, its affiliates, and its partners. These Terms apply to all visitors, users, and others who access or use the Site. By accessing the Site, you acknowledge that you have read, understood, and agree to comply with all applicable laws and regulations, and you are solely responsible for your compliance with any local laws that may apply to you. This Site, including all content and services provided on or through the Site, is protected by applicable copyright, trademark, and intellectual property laws. Unauthorized use of any of our content, services, or trademarks is strictly prohibited. ClubFlex reserves the right to refuse service to anyone, at any time, for any reason, without prior notice. We may also suspend or terminate access to the Site or any services provided therein for any user who violates these Terms, engages in any conduct that we deem to be inappropriate, or poses a risk to the security or integrity of our systems or other users.

Prohibited Uses

ClubFlex is committed to maintaining a safe and lawful environment for all users. As such, the following activities are strictly prohibited on the Site:

• Unlawful Activities: You may not use the Site or any of its services for any illegal purposes, including but not limited to fraud, identity theft, money laundering, or the distribution of illegal substances or materials. This includes engaging in activities that violate local, state, national, or international laws or regulations.
• Intellectual Property Infringement: You may not upload, share, distribute, or otherwise make available content that infringes on the intellectual property rights of others, including but not limited to copyrights, trademarks, patents, or trade secrets.
• Malicious Activities: You are prohibited from distributing harmful or malicious software, including viruses, worms, spyware, or any other type of malware. Additionally, any attempts to hack, compromise, or otherwise interfere with the security or functionality of the Site, our systems, or the accounts of other users are strictly forbidden.
• Data Harvesting: You may not engage in any form of data mining, scraping, harvesting, or similar activities to collect data from the Site or other users without our express written consent. This includes using automated systems or software to extract information such as email addresses, account details, or other personal data.
• Unauthorized Access: You are not permitted to attempt to gain unauthorized access to any portion of the Site, including other users' accounts, computer systems, or networks connected to the Site, through hacking, password mining, or any other means. Any such attempts will result in immediate termination of your account and may result in legal action.
• Misrepresentation: You may not impersonate others, provide false information, or misrepresent your identity or affiliation with any person or entity while using the Site. This includes creating multiple accounts to bypass restrictions or gain unauthorized benefits.
• Offensive Content: You may not upload, post, or share content that is defamatory, obscene, offensive, or otherwise inappropriate. This includes hate speech, harassment, or content that promotes violence, discrimination, or illegal activities.

Violations of these prohibited uses will result in immediate disciplinary action, which may include suspension or termination of your account, as well as possible legal consequences. ClubFlex reserves the right to take any necessary legal action against users who violate these Terms to protect the safety and integrity of the Site and its users.

On-site Chat Guidelines

ClubFlex offers an on-site chat feature designed to foster communication, collaboration, and a sense of community among users. While we encourage open dialogue, we also require that all users adhere to the following guidelines to maintain a positive and respectful environment:

• Respectful Communication: Users are expected to engage in respectful and constructive conversations. Harassment, bullying, or any form of abusive behavior towards other users is strictly prohibited. This includes making derogatory comments, personal attacks, or threats of violence.
• No Toxic Behavior: Toxic behavior, including trolling, baiting, or deliberately provoking negative reactions, is not allowed. Users should strive to contribute positively to discussions and avoid actions intended to disrupt or derail conversations.
• Prohibition of Advertising and Spam: The chat feature is not to be used for advertising or promoting products, services, or external websites without prior authorization from ClubFlex. Spamming, which includes sending repetitive or irrelevant messages, is also prohibited.
• Solicitation and Begging: Users are not allowed to ask for money, donations, or financial assistance from other users or staff members. Solicitation of any kind is prohibited in the chat.
• Inappropriate Content: Sharing or linking to pornographic material, deep web content, or any other material that is illegal, offensive, or otherwise inappropriate is strictly forbidden. This includes content that promotes hate speech, violence, or discrimination.
• Respect for Staff: Users are expected to treat ClubFlex staff and support members with respect. Harassing, threatening, or being abusive towards staff will not be tolerated and may result in chat restrictions or account termination.
• Legal Compliance: All content shared in the chat must comply with applicable laws and regulations. Users are prohibited from discussing, sharing, or promoting unlawful activities or content.

Failure to adhere to these guidelines may result in chat restrictions, temporary or permanent account suspension, or other disciplinary actions. ClubFlex reserves the right to monitor and moderate chat activities to ensure compliance with these guidelines and maintain a safe environment for all users.

Referral Links & Promo Codes

ClubFlex encourages users to invite others to join the platform through referral links and promo codes. These tools are designed to reward users for bringing new members to the community. However, to maintain fairness and integrity, the following rules apply:

• Responsible Use: Users are expected to use referral links and promo codes responsibly. This means not engaging in deceptive practices, such as impersonating others, misrepresenting the benefits of the referral, or using misleading tactics to encourage sign-ups.
• No Unauthorized Promotion: Referral links and promo codes should not be used in unauthorized advertisements or spam campaigns. This includes posting links in unrelated forums, sending unsolicited emails, or promoting links through automated systems.
• Revocation of Privileges: ClubFlex reserves the right to revoke or deactivate any referral link or promo code at its discretion. This action will typically be taken in cases where a user is found to be misusing a referral link or promo code, such as impersonating another person or using codes associated with public figures like YouTubers or online celebrities without authorization.
• Promotion by Public Figures: Users who are public figures or influencers must ensure that their use of referral links and promo codes is transparent and compliant with any applicable advertising regulations. This includes clearly disclosing the nature of the promotion and avoiding any misleading claims.

Misuse of referral links and promo codes may result in the loss of referral privileges, suspension of your account, or other disciplinary actions. ClubFlex is committed to maintaining a fair and transparent referral system and will take action against any users who attempt to exploit it.

Account Bans & Termination

ClubFlex takes the security and integrity of its platform seriously. To protect the community and ensure a fair experience for all users, we reserve the right to temporarily or permanently ban users at any time, without notice, for activities that we deem suspicious, fraudulent, or in violation of these Terms. The following actions are examples of behaviors that may result in an account ban or freeze:

• Multiple Accounts: Creating or using more than one account per individual or household is strictly prohibited. This policy is in place to prevent abuse of the platform's features and to ensure fair access for all users.
• Offer Chargebacks: Receiving chargebacks on offers completed through the platform indicates potential fraud. Users who engage in such activities may have their accounts suspended or terminated, and any associated rewards may be forfeited.
• Account Misuse: Completing offers or tasks on behalf of another user, sharing your account with others, or engaging in any activities that violate the terms of use may result in an account ban. Each user is responsible for maintaining the security and confidentiality of their account information.
• Use of VPNs, Proxies, or Emulators: Using VPNs, VPS, proxy servers, or emulator software to bypass location-based restrictions, manipulate the platform, or engage in fraudulent activities is strictly prohibited. Such actions compromise the integrity of the platform and may result in account suspension or termination.
• Botting and Automation: Utilizing bots, scripts, or automated systems to complete offers, generate referrals, or manipulate any site metrics, such as clicks, tasks, or social submissions, is forbidden. ClubFlex employs sophisticated monitoring tools to detect and prevent such activities, and violators will face immediate consequences.

ClubFlex reserves the right to take action against any user who engages in activities that compromise the security, fairness, or integrity of the platform. This may include freezing accounts, suspending access to services, or permanently banning users who violate these Terms. In the event of an account ban, users may lose access to any accumulated rewards, credits, or balances associated with their account.

Restricted Access

Access to ClubFlex’s services is subject to certain restrictions based on age and jurisdiction. These restrictions are in place to ensure compliance with legal requirements and to protect the safety and well-being of our users:

Age Restriction: You must be at least 13 years of age to use our services. If you are under the age of 13, or if you are restricted from accessing social networks without parental consent in your jurisdiction, you are prohibited from accessing the Site. Any user found to be violating this age restriction will have their account terminated immediately. Parents and guardians are encouraged to monitor their children's online activities to ensure compliance with this policy.

Jurisdictional Restrictions: ClubFlex’s services are prohibited in specific jurisdictions where the operation of the site is deemed illegal. Residents or users accessing the site from the following countries or regions are not permitted to use our services or create an account:

• The United Kingdom, Gibraltar, Cyprus, Malta, Sweden, Bonaire, Curacao, St. Maarten, Denmark, Lithuania, Hungary, Slovakia, Portugal, Spain, Poland, Aruba, Bonaire, Saint Martin, the Netherlands, Saba, Statia, St. Martin, the United States and all of its territories, including but not limited to the US Virgin Islands, American Samoa, Puerto Rico, Guam, and the Northern Mariana Islands.

Users accessing ClubFlex from these prohibited jurisdictions do so at their own risk. ClubFlex is not responsible for any consequences resulting from unauthorized access in violation of this policy. If you are uncertain about the legality of using our services in your jurisdiction, we recommend consulting with legal counsel before proceeding.

Offer Holds

ClubFlex reserves the right to temporarily hold offer credits at any time, particularly in cases where a survey or offer exceeds a user’s credit limit. These holds are in place to ensure the integrity of the platform and to prevent fraudulent activity. Offer credits may be held for up to 90 days after the completion of an offer, pending verification. During this time, users may not be able to withdraw or use these credits until the hold is released. This policy is designed to protect both users and advertisers from fraudulent or invalid offer completions.

Users are encouraged to complete offers honestly and in accordance with the terms set forth by the advertisers. Any attempts to manipulate or game the system may result in the forfeiture of credits and potential disciplinary action, including account suspension or termination.

Liability and Disclaimers

ClubFlex provides and maintains the Site on an “as is” and “as available” basis. While we strive to deliver our services with reasonable skill and care, we make no warranties, either express or implied, regarding the operation, reliability, or availability of the Site. To the maximum extent permitted by law, we exclude all liability for:

• Loss or Damage: Any loss or damage, whether direct, indirect, special, punitive, or consequential, arising from your use of the Site, including loss of data, revenue, or profit, regardless of whether such loss was foreseeable or we were made aware of it. This includes any loss or damage resulting from interruptions to service, technical issues, or other disruptions beyond our control.
• External Sites: The accuracy, validity, or content of information on third-party websites (“External Sites”) linked to or from our Site. Your use of External Sites is at your own risk, and we are not responsible for any transactions, interactions, or content provided on those sites. We do not endorse or guarantee the products, services, or information provided by External Sites.
• Service Interruptions: Any interruptions, delays, or errors in the operation of the Site, including technical issues, server downtime, or other disruptions that may affect your ability to access or use our services. We do not warrant that the Site will be uninterrupted or error-free, and we are not liable for any inconvenience or loss resulting from such interruptions.
• Accuracy of Information: Any incorrect, outdated, or inaccurate information provided on the Site, whether in user-generated content or ClubFlex’s own materials. We do not guarantee the accuracy, completeness, or currency of any content on the Site, and we are not responsible for any actions taken based on this information.
• Intellectual Property Infringement: Any infringement of third-party intellectual property rights by user content uploaded, shared, or otherwise made available on the Site. Users are solely responsible for ensuring that their content complies with all applicable intellectual property laws and does not infringe on the rights of others.
• Viruses and Malware: Any damage caused by viruses, malware, or other harmful software that may infect your computer, software, data, or other property as a result of your access to or use of the Site. While we take reasonable precautions to protect our systems, we cannot guarantee that the Site will be free from harmful elements, and we are not responsible for any loss or damage resulting from such infections.

While we strive to ensure the Site is free from harmful elements and to maintain high security standards, we cannot guarantee that the operation of the Site will be uninterrupted or error-free. We will not be liable for any failure to perform our obligations under these Terms if such failure is due to an event beyond our reasonable control, including but not limited to acts of God, natural disasters, war, or internet service provider failures.

To the extent that our liability cannot be excluded under applicable law, our total liability to you shall not exceed the amount paid by you, if any, for accessing our Site or using our services. By using the Site, you agree to indemnify and hold harmless ClubFlex, its affiliates, partners, and employees from any claims, damages, or losses arising from your use of the Site or your violation of these Terms.

Amendments and Updates

ClubFlex reserves the right to amend or update these Terms at any time, without prior notice. Any changes to the Terms will be posted on this page, and it is your responsibility to review them periodically. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes. If you do not agree with any updates to these Terms, you must discontinue using the Site immediately. We encourage users to stay informed of any changes by regularly checking this page. ClubFlex may also, at its discretion, notify users of significant changes through email or other communication channels.

Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which ClubFlex operates, without regard to its conflict of law principles. Any disputes arising from or related to these Terms, your use of the Site, or any services provided by ClubFlex shall be resolved through binding arbitration, in accordance with the arbitration rules of the applicable jurisdiction, and held in a location determined by ClubFlex. By using the Site, you agree to submit to the jurisdiction of these arbitration proceedings and waive any right to a trial by jury or to participate in a class action lawsuit. You further agree that any arbitration proceedings shall be conducted on an individual basis, and not as a class or representative action.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The failure of ClubFlex to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Contact Information

If you have any questions, concerns, or feedback regarding these Terms, or if you need to contact us for any reason, please reach out to us at [email protected]. We are here to assist you and address any issues you may have. Your feedback is important to us, and we are committed to ensuring a positive and fair experience for all users. Please do not hesitate to contact us with any inquiries, and we will respond as promptly as possible.